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MH Recovery Worker The Way Back Support Service

03/11/2025
17/11/2025
Permanent - Full Time
Australian Capital Territory (ACT region)
Mental Health Services

Woden Community Service is a non-for-profit organization that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

WCS is a child-safe organisation. Our staff and volunteers are required to uphold our commitment to the safety, wellbeing, and inclusion of all children and young people. All suitable applicants will undergo rigorous screening processes, including WWVP clearances, criminal history checks, and reference checks.

Remuneration $90,000+

About the Role

The Way Back Support Service provides short-term, practical, and emotional support to individuals following a suicidal crisis. Our team works alongside participants to promote safety, strengthen connections, and support recovery through person-centred care.

Over the past year, TWBSS has supported more than 230 participants, with 91% reporting increased hope and connection after engagement. Participant feedback describes the service as “a lifeline during one of the hardest times in my life.”

This position is offered until June 2026, with the potential for extension as the program continues to grow and strengthen partnerships across the region. Joining TWBSS means being part of a passionate, skilled team making a real and lasting difference in suicide prevention and recovery support.

Job Description

To be successful for this role, you must possess the following:

  • Tertiary qualifications in Psychology, Community Development, Counselling or Social Work preferred. The minimum qualification for the role is Certificate IV in Mental Health or equivalent.
  • Minimum 1 years’ experience in the mental health sector.
  • Demonstrated skills in outreach, referrals, risk assessment, safety planning, and reporting.
  • Strong knowledge of recovery-focused, trauma-informed and person-centred practices.
  • Ability to build supportive relationships with individuals, carers and families.
  • Effective verbal and written communication skills.
  • Demonstrated understanding of boundaries, confidentiality and ethical conduct.
  • Ability to work both independently and collaboratively.
  • Demonstrate ability to take responsibilities when other staff members are on leave or other duties. 
  • A current First Aid Certificate and driver's license. 
  • Demonstrate at all times commitment to WCS’ Purpose and Values, and follow the WCS Code of Conduct.
  • Ongoing employment is subject to a satisfactory Police check and maintaining a current ACT Working with Vulnerable People registration.
  • Ability to work outside normal business hours if required, including public holidays.
  • Working rights in Australia.

Desired Skills and Experience

Why work with Woden Community Services? 

  • Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
  • Discounted fees to use WCS Children’s Services Programs.
  • 15 days paid personal leave per annum (pro rata) for full & part-time employees.
  • 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions.
  • Ongoing professional development and a supportive team environment.
  • Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.
  • Paid additional wellbeing day per calendar year.

 

Applications may close once suitable candidates have been selected, don’t delay get your application in today!

For more information, please contact: WCSCareers@wcs.org.au

WCS supports diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTIQ community.

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