Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.
We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.
Join a supportive mental health program delivering short-term, recovery-focused support to people following a suicide attempt or crisis.
In this role, you will provide up to 12 weeks of person-centred support to individuals experiencing suicidal ideation with plan and intent, helping them build safety, strengthen protective factors, and reconnect with community and services.
You will work alongside participants to develop safety plans, establish routines, and support their recovery journey through a strengths-based, trauma-informed approach.
Our Offer:
Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
15 days paid personal leave per annum (pro rata) for full & part-time employees.
24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions.
Ongoing professional development and a supportive team environment.
Monthly external clinical supervision.
Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.
Job Description
About the Role
Key Accountabilities include but are not limited to:
Assist people experiencing mental illness to have a valued role in their community and enhance their quality of life.
Provide opportunities, support and services to develop or redevelop skills, build confidence and reconnect with the community.
Build supportive, long -term respectful relationships with people experiencing mental illness, their families and carers.
Ensure that services accessed by people experiencing mental illness are coordinated, integrated and complementary to other services in the community.
Provide direct and personalised assistance through outreach services, providing referrals and monitoring and reporting progress.
Facilitate access to peer support, mentoring, and group-based psychoeducation activities.
Maintain a professional and welcoming environment through consistent high-quality person-centred practice.
Regularly communicate and document service user feedback to relevant team members and contribute to service improvements.
Contribute where required to service user engagement activities and promote these to participants.
Desired Skills and Experience
About You
Experience and Qualifications:
Relevant Tertiary qualifications in Psychology, Community Development, Counselling or Social Work preferred. The minimum qualification for the role is Certificate IV in Mental Health or equivalent.
Minimum 1 years’ experience in the mental health sector.
Demonstrated skills in outreach, referrals, risk assessment, safety planning, and reporting.
Strong knowledge of recovery-focused, trauma-informed and person-centred practices.
Ability to build supportive relationships with individuals, carers and families.
Effective verbal and written communication skills.
Demonstrated understanding of professional boundaries, privacy and confidentiality.
Ability to work both independently and collaboratively.
To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.
To apply, please click on the “Apply” button and submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role. Please also indicate the role that you interested to apply on your cover letter. The applications will not be accepted via email.
For further information, please contact Erin Everett at Erin.Everett@wcs.org.au
Closing Date: COB 07 May 2026
Applications may close early if a suitable candidate is found prior this date.
NOTE: This is a remote based job with Fixed term contract, which ends on 30/06/2026with the potential of extension.
For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au
WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
